They're the people who confront angry customers when YOU workers make a mistake or a fuck up. You often don't bear the brunt of the consequences and only get a yelling by your manager.
Lot of companies have spokes people, people doing this exact thing, large businesses have CEO do this if its big fuck up but not the owner, so no, you are not correct at all.
Ok, tell your CEO the next time an angry customer makes a complaint, you will handle it.
That's not my job, its CEO job. Is that worth him getting 1000x higher wage? Come on, you're brainwashed. Capitalists are NOT helping workers, workers are helping the capitalist.
